Change Management Expertise

(Re)Insurance

IPE supports transformation projects in the insurance sector, from diagnosis to operational implementation.

We cover a wide range of issues serving all links in the insurance value chain:

• Product marketing (customer acquisition and retention, product innovation, reducing time to market)
• Distribution (developing new markets, digital and omnichannel strategies, network synergies, partnerships)
• Management & customer relations (operational efficiency, customer relations & complaint handling, fraud detection)

We also address cross-cutting issues such as adapting to new technologies, data exploitation, and regulatory compliance. As part of our consulting missions, we support your strategic thinking ahead of projects:

• Operational strategy (benchmarking, decision support, business case, audit, and transformation roadmap recommendations)
• Operational excellence (optimization of management processes)
• Innovation (supporting the deployment of AI in business use cases)

Project management

(Re)Insurance

IPE supports transformation projects across the entire insurance value chain: product marketing, distribution, actuarial, reinsurance, management & customer relations. Our extensive experience with large-scale projects and our dual expertise in methodology and industry ensure the security of your operational excellence.

We work on your projects, regardless of the delivery method (waterfall or agile):

• Opportunity study (scoping, decision support, business case)
• Project management & execution (program management, project management/Product Owner)
• Change management (training, communication, user support)